Refund Policy
Our chocolates are made fresh, so we cannot accept returns on edible items.
Damaged or wrong item
Message us on WhatsApp within 24 hours of delivery with a photo and your order details. We will replace the item or refund you.
Customized orders
Personalised and corporate orders are made to your request and cannot be cancelled once production starts.
Cancellations
Standard orders can be cancelled before dispatch.
Refund timing
Approved refunds go back to your original payment method within 5 to 7 working days.